Enable Chatbot
Overview
Enable and configure the DocsHound chatbot for your guides. Adding a chatbot lets users ask questions directly within your documentation.
Enable and Configure the Chatbot
To begin, open your guide and click Preview Guide
in the top right corner.
In the Settings
modal that opens, select the Chatbot
tab. Here, you can enable the chatbot for your guide by switching on both Enable Chatbot
and Display on Docs
.
Next, configure the following chatbot settings:
Enter your support email address.
Upload a chatbot avatar image.
Enter the chatbot's name.
Specify the button label that users click to open the chatbot.
Compose the chatbot's first message (greeting).
Specify allowed domains for hosting the chatbot.
Click Save
to save the chatbot settings.
Finalize and Publish
Navigate to the Theme
tab and click Publish
to publish your updated guide. This will complete the process to add a chatbot to your DocsHound guide.
Update Guides for Accurate Chatbot Responses
Keeping your user guide updated directly impacts the quality of the chatbot's answers. Make sure to update the guide regularly to provide users with the most accurate information.