Overview
Manage multiple knowledge bases in the Enterprise Tier to organize your information effectively.
Multiple Knowledge Bases
DocsHound's Enterprise Tier provides different types of knowledge bases to organize information for different purposes, such as by client, product, or internal team.
Main Knowledge Base
Your main "cold" knowledge base stores the core documentation that applies across your organization.
Additional Knowledge Bases
You can create synced "additional" knowledge bases for specific information tailored to individual clients, accounts, or products. This allows you to maintain separate, focused collections of custom information (customer, account, product-specific) alongside your main knowledge base.
Benefits of Using Multiple Knowledge Bases
Using multiple knowledge bases offers significant advantages. Information segregation keeps data organized and avoids unnecessary recreation of content across instances.