Overview
Configure a chatbot to enhance your documentation and provide instant support to your users.
Setting Up Your Chatbot
Click the Publish button in the DocsHound main view.
This opens the "Publish DocHound Docs" modal.
Click the Chatbot tab within the modal to access the chatbot settings.
Enable the chatbot by clicking the Enable Chatbot toggle.
Use your chosen platform's support email inbox (e.g., Zendesk) for managing tickets.
Enter the support email address in your chosen platform where you want to receive user inquiries.
You may also upload an avatar for your chatbot agent, enter the agent's name, customize the button label, and write the first message users will see. Optionally, you can also use Markdown in the first message.
Optionally, specify allowed domains to restrict chatbot access.
This limits bot usage to specific websites.
Frequently Asked Questions
The homepage features three types of bots: an app bot, a sales bot, and a help bot. These can be installed in different locations like the app, marketing site, and DocsHound support docs.
The chatbot is contextually aware of its location. For example, if it's on a marketing site, it may offer a 'Contact Sales' call-to-action. If a user is within the app, it won't default to 'Contact Sales' but will provide support responses relevant to the context where it's installed.