Train Chatbot
Creating and Updating Chatbot Context
This workflow shows how to create and update the information your chatbot has access to – effectively training your AI chatbot agent – using DocsHound's AI authoring tools and instant publishing – to immediately provide updated responses.
In this example we do so for a jewelry store's internal employee knowledge assistant.
Login and Select Article
Log into DocsHound and navigate to the dashboard. Find the Sidebar on the left and select the relevant category.
In this example, we go to the General article underRepairs to add information about recutting and repolishing vendors.
Add Information
Input information that you want the chatbot to be able to draw from.
Publish Updates
Once you have added the necessary information, select the Publish guide button. Customize settings as needed in the publishing modal and confirm to publish the content.
Verify Chatbot Updates
Open the Chatbot window and type queries related to the updates, such as 'Where can I get items repolished?' Use the Send button to check if the chatbot retrieves the correct information. This ensures the updates are live and accessible.
Verify Chatbot Updates
After publishing new content, interact with the chatbot to ensure it has been updated correctly. This confirms that the information is ready for user queries.